Contact Us

We're Here to Help!

At Vaux Holmes, your satisfaction is our top priority. Whether you have a question about an order, need help choosing the right fixture, or simply want to share some feedback — we'd love to hear from you.

Why Contact Us:

  • Order or delivery inquiries
  • Returns or exchanges support
  • Product questions or recommendations
  • Feedback or suggestions on our products or services
  • Any other inquiries

Reach us anytime at support@vauxholmes.com and a member of our team will get back to you as soon as possible.

Contact Information

Store Name: Vaux Holmes

Company Name: Velmont Commerce LLC

Company Number: 5621337

Warehouse Address: 1031 Baker Dr, Monroe, OH 45050

Business Address: 3210 Highlands Trl, Lebanon, OH 45036

Phone Number: +1 (513)-854-3736

Contact Form: Click Here

Email: support@vauxholmes.com

Customer Service Hours: Monday to Friday | 9am-6pm (EST)
Saturday To Sunday | Closed

Response Time: We aim to respond to your inquiries within 24-48 hours.

Contact Form
Do you offer free shipping?

Yes — Vaux Holmes offers free shipping site-wide on all orders.
What is your return policy?

We offer free returns within 30 days of receiving your item. Just reach out to us at support@vauxholmes.com and we'll take care of the rest.
What kind of products does Vaux Holmes carry?

We specialize in modern and contemporary lighting for both residential and commercial spaces. Our collection includes pendant lights, table lamps, desk lamps, and architectural LED fixtures — each selected for quality, design, and performance.
How do I know which lamp is right for my space?

Each product page includes full dimensions, light output specs, and style notes to help you choose. If you still have questions, contact us at support@vauxholmes.com and we'll point you in the right direction.
Do you carry products suitable for commercial spaces?


Yes. Many of our fixtures are well-suited for professional and commercial spaces, offering durable construction and reliable performance for high-use environments. If you need a fixture for a specific commercial application, reach out to us at support@vauxholmes.com and we'll help you find the right fit.